Information

We are here to help

Do you need information? Try to consult one of our frequently asked questions.

How can I book a tour?

Reservations for all boat tours can be made on our website. Pick a day that works well for your travel program. Our customer service is also happy to book reservations by phone or e-mail.

What forms of payment do you accept?

For all reservations credit card or bank transfer.

What happens if it rains on the day of my boat tour scheduled?

If your tour is cancelled due to bad weather conditions, then we are happy to offer you the choice of an alternative date (if available) or, in case of impossibility to rebook, the full refund. Please note that we can decide to cancel the boat tour for your safety, also due to the bad weather conditions of the sea. ​​

HOW TO CONTACT TOUR LUXURY BOAT?

For all urgent questions, we recommend that you call Sergio directly at +39 3382821663 available 24/7 (also WhatsApp). For non-urgent questions, write us an e-mail: zavonesergio@gmail.com

Do I have to carry cash with me?

We strongly recommend that you bring some cash with you, as
some facilities during your tour may not accept credit cards.

What preventive and safety measures have you taken regarding the COVID-19?

Prevention and safety measures for clients and staff.

Face Mask: It is mandatory for the clients to wear the face
mask.
Hand Cleaning: Clients are required to use hand sanitizer gels before and during the tour.
Checking of the temperature: Clients will not be able to take part in the tour, in case of fever above 37.5 ° C.
Safety distance: Clients are required to maintain the distance between the various passengers and the skipper.

Plan your next trip to the Aeolian Islands with us

The Aeolian Islands are our home, made of sea, scents, flavours. We organize all ground services our guests may need.

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